"International Management English" is a ground-breaking new series developed by York Associates, who have been preparing professionals for international work for over 30 years. The series covers four key aspects of international business operations: Leading People, Managing Projects, Managing Change and Working Virtually. "Leading People" deals with the challenges facing those who run professional teams, covering all aspects of communication and people management from developing one's own leadership skills through to getting the best from others. "Leading People" contains eight units, focusing on: Becoming a better manager; Building a team; Getting and giving direction; Organising teams; Defining roles; Providing support; Giving and receiving feedback; and Representing a team. In every unit "Leading People" provides comprehensive training in the skills proven to be necessary to communicate successfully in the world of international business: relevant language skills, communicative ability, people management skills and intercultural competence. This training is delivered through extensive speaking and listening activities, professional input, skills practice, intercultural awareness-raising and case study discussions. In addition the book provides: an audio CD; a learning diary; a needs analysis; unit-by-unit glossaries of key words and phrases; tips for more effective language learning and how to improve performance at work; and the opportunity to develop a personal action plan. - from Amzon