Managing Customer Service (Institute of Learning & Management Super Series)
Buy online ($)
Type
Book
ISBN 13
9780080464190
Category
Customer Service (B-7)
[ Browse Items ]
Publication Year
2013
Publisher
Pages
120
Description
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). - from Amzon
Number of Copies
5
Library | Accession‎ No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Main | 904 | 1 | Yes | |||
Main | 1130 | 2 | Yes | |||
Main | 1131 | 3 | Yes | |||
Main | 1132 | 4 | Yes | |||
Main | 1133 | 5 | Yes |