Talent Management in Hospitality and Tourism
Type
Book
Authors
ISBN 10
1910158674
ISBN 13
9781910158678
Category
Tour Operations Management (B-1-2)
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Publication Year
2017
Publisher
Pages
256
Description
Staff retention, training and morale is key in any industry, none more so that in the service sector where career perceptions can be negative and staff retention is notoriously high. Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective. It will enable future managers to understand the key principles to maintaining a happy and talented workforce, as well as understanding how to successfully manage their own career path. - from Amzon
Number of Copies
5
