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Category: Hospitality Operations Management(C-3-4) [ All ]

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	Title	Authors/Editors	Publisher	Type	Copies
	Operations Management: Concepts in Manufacturing and Services Edition: 2 Year: 1997 ISBN: 0538878312 ISBN 13: 9780538878319	Robert E. Markland Shawnee Vickery Robert A. Davis	South-Western College Pub	Books	4
	Operations Management: Contemporary Concepts and Cases with CD-ROM & PowerWeb Edition: 1 Year: 2000 ISBN: 0072429399 ISBN 13: 9780072429398	Roger G Schroeder	McGraw-Hill/Irwin	Books	4
	Production & Operations Management ISBN: 0074635662 ISBN 13: 9780074635667		McGraw Hill Higher Education	Books	1
	Service Management: Operations, Strategy, Information Technology Edition: 9th edition ISBN: 1260092429 ISBN 13: 9781260092424		McGraw-Hill Education	Books	3
	Service Operations Management: Improving Service Delivery ISBN: 1292064463 ISBN 13: 9781292064468			Books	8
	Service Operations Management: Improving Service Delivery (4th Edition) Edition: 4 Year: 2012 ISBN: 0273740482 ISBN 13: 9780273740483	Robert Johnston Graham Clark Michael Shulver	Pearson	Books	9
	Service Quality Management in Hospitality, Tourism, and Leisure Edition: 1 Year: 2001 ISBN: 0789011417 ISBN 13: 9780789011411	Connie Mok Beverley Sparks Jay Kadampully	Routledge	Books	3
	The Professional Server: A Training Manual Edition: 2 Year: 2012	Edward E. Sanders Marcella Giannasio Paul C. Paz Ronald C. Wilkinson	Pearson	Books	1
	TQM Facilitator's Guide Edition: 1 Year: 1997 ISBN: 1574440896 ISBN 13: 9780130271471	Jerry Arcaro	CRC Press	Books	4
	Training Handbook ( Opera PMS Hotel Software)			Software	5

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