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Publisher: AMACOM [ All ]

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  Title Copies
Customer Service Training 101: Quick and Easy Techniques That Get Great Results 
Edition: Third 
Year: 2017 
ISBN: 0814438911 
ISBN 13: 9780814438916 
 6 
Proactive Customer Service: Transforming Your Customer Service Department Into a Profit Center 
Year: 1997 
ISBN: 0814403727 
ISBN 13: 9780814403723 
 10 
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits 
Edition: Second 
Year: 2019 
ISBN: 0814439055 
ISBN 13: 9780814439050 
 8