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Publisher: FT Press [ All ]

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  Title Copies
Brilliant Personal Development: Your essential guide to an all-round successful life (Brilliant (Prentice Hall)) 
Edition: 1 
Year: 2013 
ISBN: 0273742477 
ISBN 13: 9780273742470 
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) 
Edition: 2 
Year: 2010 
ISBN: 0273734385 
ISBN 13: 9780273734383 
Human Resource Management: A Contemporary Approach 
Edition: 6th Revised edition 
Year: 2010 
ISBN: 1408271206 
ISBN 13: 9781408271209 
Management: An Introduction 
Edition: 5th Revised edition 
Year: 2010 
ISBN: 0273739271 
ISBN 13: 9780273739272 
The Customer Experience Book: How to design, measure and improve customer experience in your business 
Edition: 1 
Year: 2016 
ISBN: 1292148462 
ISBN 13: 9781292148465 
Value Negotiation: How to Finally Get the Win-Win Right 
Edition: 1 
Year: 2012 
Value Negotiation: How to Finally Get the Win-win Right 
Edition: 1 
Year: 2012 
ISBN: 9810681437 
ISBN 13: 9789810681432