| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)
|
|
FT Press |
Books |
1 |
 |
Leading the customer experience : how to chart a course and deliver outstanding results
|
|
KOGAN PAGE |
Books |
4 |
 |
Managing Customer Service (Institute of Learning & Management Super Series)
|
|
Routledge |
Books |
5 |
 |
Monitoring, Measuring, & Managing Customer Service
|
|
Jossey-Bass |
Books |
1 |
 |
Monitoring, Measuring, and Managing Customer Service
|
|
Jossey-Bass |
Books |
1 |
|
|
Monitoring, Measuring, and Managing Customer Service
|
|
Jossey-Bass |
Books |
1 |
 |
Proactive Customer Service: Transforming Your Customer Service Department Into a Profit Center
|
|
AMACOM |
Books |
10 |
 |
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, 3rd Edition
|
|
Wiley |
Books |
3 |
 |
Service Operations Management, Second Edition: The Total Experience
|
|
Edward Elgar Pub |
Books |
4 |
 |
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
|
|
McGraw-Hill Education |
Books |
1 |
