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Tag: Customer Relations [ All ]

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  Title Copies
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits 
Edition: Second 
Year: 2019 
ISBN: 0814439055 
ISBN 13: 9780814439050 
 8 
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance 
Edition: 1 
Year: 2014 
ISBN: 0071821147 
ISBN 13: 9780071821148 
 1 
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance (Business Books) 
Edition: 1 
Year: 2013 
 1 
The Customer Experience Book: How to design, measure and improve customer experience in your business 
Edition: 1 
Year: 2016 
ISBN: 1292148462 
ISBN 13: 9781292148465 
 2 
The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management 
Year: 2002 
 1 
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 
Edition: 1 
Year: 2008 
ISBN: 0071548335 
ISBN 13: 9780071548335 
 1 
The New Luxury Experience: Creating the Ultimate Customer Experience (Management for Professionals) 
Edition: 1st ed. 2019 
Year: 2019 
ISBN: 3030016706 
ISBN 13: 9783030016708 
 1 
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