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Tag:
Customer Relations
[
All
]
Page 2 of 3
Title
Authors/Editors
Publisher
Type
Copies
Customer Service in Tourism and Hospitality
Year
:
2012
ISBN
:
1908999349
ISBN 13
:
9781908999344
Simon Hudson
Louise Hudson
Goodfellow Publishers
Books
3
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Edition
:
Third
Year
:
2017
ISBN
:
0814438911
ISBN 13
:
9780814438916
Renee Evenson
AMACOM
Books
6
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)
Edition
:
2
Year
:
2010
ISBN
:
0273734385
ISBN 13
:
9780273734383
Michael Heppell
FT Press
Books
1
Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences (Advances in Hospitality and Tourism)
Edition
:
1
Year
:
2017
ISBN
:
1771883782
ISBN 13
:
9781771883788
Apple Academic Press
Books
3
Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results
Edition
:
1
Year
:
2021
ISBN
:
1789666899
ISBN 13
:
9781789666892
Cleveland, Brad
KOGAN PAGE
Books
1
Monitoring, Measuring, & Managing Customer Service
Edition
:
1
Year
:
2000
ISBN
:
0787951390
ISBN 13
:
9780787951399
Gary S. Goodman PhD
Gary S. Goodman
Jossey-Bass
Books
1
Monitoring, Measuring, and Managing Customer Service
Edition
:
1
Year
:
2007
Gary S. Goodman
Jossey-Bass
Books
1
Monitoring, Measuring, and Managing Customer Service
Edition
:
1
Year
:
2007
Gary S. Goodman
Jossey-Bass
Books
1
Proactive Customer Service: Transforming Your Customer Service Department Into a Profit Center
Year
:
1997
ISBN
:
0814403727
ISBN 13
:
9780814403723
Charles D. Brennan Jr.
AMACOM
Books
10
Service Operations Management: Improving Service Delivery (4th Edition)
Edition
:
4
Year
:
2012
ISBN
:
0273740482
ISBN 13
:
9780273740483
Robert Johnston
Graham Clark
Michael Shulver
Pearson
Books
9
1
2
3