Nelson College London Library
Create Library
Login
Home
Catalog
Search Catalog
Database A-Z
Top Collections
New Collections
My Account
Ask a Librarian?
Search
All
Audio/Visuals
Books
E-Books
E-Journals
Journals
News Clippings
Other
Publications
References
Software
Thesis
Default
Id
Title
Call No
ISBN
ISSN
ASIN
LCCN
DDC
OCLC
UPC
Author
Publisher
Category
Tags
Subject
Abstract
Description
Clear
Category:
Customer Service (B-7)
[
All
]
Page 1 of 3
Title
Authors/Editors
Publisher
Type
Copies
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text: Certificate)
Year
:
2002
ISBN
:
0751741264
ISBN 13
:
9780751741261
BPP
BPP Publishing Ltd
Books
1
The Theory Of Catering
Books
1
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)
Edition
:
2
Year
:
2010
ISBN
:
0273734385
ISBN 13
:
9780273734383
Michael Heppell
FT Press
Books
1
Customer Service: Pearson New International Edition: A Practical Approach
Edition
:
6th edition
Year
:
2013
ISBN
:
1292040351
ISBN 13
:
9781292040356
Elaine K. Harris
Pearson Education Limited
Books
1
Monitoring, Measuring, and Managing Customer Service
Edition
:
1
Year
:
2007
Gary S. Goodman
Jossey-Bass
Books
1
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
Edition
:
1
Year
:
2014
ISBN
:
0071821147
ISBN 13
:
9780071821148
Linden Brown
Christopher Brown
McGraw-Hill Education
Books
1
Customer Care Excellence: How to Create an Effective Customer Focus: Volume 6 (Customer Care Excellence: How to Create an Effective Customer Care)
Edition
:
6
Year
:
2010
Sarah Cook
KOGAN PAGE
Books
1
Monitoring, Measuring, & Managing Customer Service
Edition
:
1
Year
:
2000
ISBN
:
0787951390
ISBN 13
:
9780787951399
Gary S. Goodman PhD
Gary S. Goodman
Jossey-Bass
Books
1
Customer Care Excellence: How to Create an Effective Customer Focus: Volume 6 (Customer Care Excellence: How to Create an Effective Customer Care)
Edition
:
6
Year
:
2010
Sarah Cook
KOGAN PAGE
Books
1
Monitoring, Measuring, and Managing Customer Service
Edition
:
1
Year
:
2007
Gary S. Goodman
Jossey-Bass
Books
1
1
2
3