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Category: Customer Service (B-7) [ All ]

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  Title Copies
CTH Front Office Operations: Study Text 
Year: 2009 
ISBN: 0751777951 
ISBN 13: 9780751777956 
 5 
Proactive Customer Service: Transforming Your Customer Service Department Into a Profit Center 
Year: 1997 
ISBN: 0814403727 
ISBN 13: 9780814403723 
 10 
Managing Customer Service (Institute of Learning & Management Super Series) 
Edition: 5 
Year: 2013 
ISBN 13: 9780080464190 
 5 
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, 3rd Edition 
Edition: 3 
Year: 2014 
 3 
Customer Relationship Management: Concepts and Technologies 
Edition: 3 
Year: 2015 
 4 
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text: Certificate) 
Year: 2002 
ISBN: 0751741264 
ISBN 13: 9780751741261 
 1 
The Theory Of Catering  
1 
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) 
Edition: 2 
Year: 2010 
ISBN: 0273734385 
ISBN 13: 9780273734383 
 1 
Customer Care Excellence: How to Create an Effective Customer Focus: Volume 6 (Customer Care Excellence: How to Create an Effective Customer Care) 
Edition: 6 
Year: 2010 
 1 
Customer Care Excellence: How to Create an Effective Customer Focus: Volume 6 (Customer Care Excellence: How to Create an Effective Customer Care) 
Edition: 6 
Year: 2010 
 1 
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